Text Appears in Reverse Order in Internet Explorer

My text typed into Internet Explorer looked odd. It typed right-to-left, beginning from the left. Virus? Too many martini’s? A stretched cache? Temp files gone amok? A computer joke?

No, a known problem caused by depressing the <Ctrl> + the Left Arrow Key.

How this happened I do not know, except these keys are next to one another on my laptop. What is more significant is the terms I had to enter into Google to finally find and troubleshoot the error: “typing right to left,” Internet Explorer words right to left,” “type right to left Internet Explorer,” and so on.

What was the combination I used (in Firefox, as Internet Explorer was not allowing me to type correctly at all)? I finally hit upon “internet explorer text right to left”

What are the lessons learned, especially in terms of adult and organizational learning?

  1. If it is out there, finding the right technology search string will find it. Keep plugging away and expand the possible terms by trying to get into the mind of some unknown author.
  2. Have alternate ways of searching. If I did not have Firefox installed, I would have been trapped and unable to escape (at least using my own computer).
  3. Be patient. Getting upset and more frustrated will not help.
  4. Technology has some unusual quirks, and it sometimes requires finesse and stretching to make the most of it.

This makes me more aware and sympathetic to many adult learners, who often struggle away on whatever assignments and expectations we give them without, at times, the skills and abilities to work through the tasks at hand. Should learning be so much of a puzzle? Do we (me?) expect too much at times without assistance? What is the balance between andragogy and pedagogy?

I think the right search terms may not give the answers–this happens through experience on all its levels.

Human Resource Management Help Needed

Are you a Human Resource Management (HRM) professional or manager? If not, do you know one?

I am redesigning and teaching a graduate Human Resource class in the Fall, Research Process and Methodology at New York University, and I am looking to speak (briefly) with HR professionals to ask them one simple question:

  1. What research skills or methods do you or your team need to know and understand to do your job?

If anybody can direct me to any responses, please either email me at jk904 (at) nyu (dot) edu or please comment below. I want to meet the needs of my future students, and what better way to do this than by asking people already in the field?

Thank you.

What Walruses Can Teach About Learning

The New York Times had a recent article entitled Who Is the Walrus? that I have been thinking about and processing for the past few weeks. The more I reflect on it, the more I realize how assumptions quietly sneak back into preparation and delivery of teaching and learning with adults.

walrusNow, I have worked in and around adult and organizational learning for most of my professional life, and every now and then something comes along to wake me up again to various assumptions and the like that I hold about learners. I know about andragogy, hegemony, postmodern paradigmatic structures, critical theory, and the like. I have studied all of these things and they have helped to transform my worldviews on teaching and learning.

Nevertheless, it is easy to fall back into the pre-learned status quo and teach as we learned. Enter, the walrus.

The article on walruses raised my thinking quit a bit, and I can’t help but think there is a lot here for us to learn about teaching and learning. So, what can walruses teach us? Here are three thoughts:

  1. Big scary things aren’t always as they seem. Yes, walruses can way over 2000 pounds and can approach very quickly, but as the author learned they are not as intimidating as they appear. In fact, he learned they like to play, are highly social, and are so intelligent that scientists use the term “creative” when discussing walruses. They don’t quite charge–they come over to play and love to have their faces blown on. How easy it is to miss this because we can’t get past the size, tusks, and noise? How often do we do this with learners, perhaps because of their organizations, hair styles, or use of professional language? Throw in culture, history, and status (using whatever measure is at hand), and you get the picture?
  2. Some things that appear mean are really only happy. It is easy to draw conclusions about the tusks and how the walruses bang into one another as if they are fighting. In reality, the tusks help them get onto the ice and out of the water. Fight? Walruses are so social and so like the company of other walruses that they climb all over one another, and if no walruses are around, will even seek out other moving objects (such as, sadly, a ship). Do we at times misunderstand what our learners want or have to offer, especially those who are (for whatever variety of reasons) different from us? Can we misinterpret their questions, as well as their learning needs, distractions, and levels of commitment to education they had no role in creating?
  3. Noise to some can be considered singing to others. A male walrus can be heard from 10 miles away, and can sing in complex forms using all body parts for days at a time. This singing is for the female walrus who can, amazingly, seem to distinguish the love song through all the noise of all the other walruses. Not everybody likes opera or rap, but some people really get into one or the other (or even both). Things that may appear like a confused mess can really be complicated processing by learners (ever seen a Philip Glass opera?). Have we ever thought something was wrong or nonsensical because we don’t get it, though our learners fight to affirm their experiences (that we in turn can easily dismiss)? How often have we ever claimed (even internally) that we know our learner’s context better than they do, and then handily proceeded from there?

I am still considering how much I learned with this article and the next few weeks of attentive reflective practice. While my perceptions and appreciation of this wonderful animal has shifted and grown, I so very want to bring this into my professional and academic work. Failing to do so will leave me unable to reach out to my learners in ways they need. 

After all, learning is most valuable when we reach the learners where they are in and as themselves. 

Project Management for Training Class Begins Tonight

nyuscps.jpgI am teaching a new class that begins tonight, Project Management for Training.

How many times has somebody in the training and development, or workplace learning and performance fields (not to mention human resource development, industrial / organizational psychology, organizational development, etc.) been told to develop a class in this or that without being equipped for managing the process itself? This is what this course is focused upon, project management of the training development and delivery function. Think about it — trainers and designers and developers and project managers are all skills and jobs in their own right, but in the learning function, they are often combined without recognizing all that is really involved. 

The description:

Whether you’re conducting a single training session for a small audience or multiple sessions for a large group, a training program–like a project in any other discipline–must have an effective plan to guide and track progress. This class provides you with a planning process and teaches you techniques to prepare and deliver training projects consistently and effectively. Focusing on logistics, rationale, scope, timescales, risk management, and budget, you acquire the skills to communicate with the training project’s stakeholders to ensure optimum performance.  

I am looking forward to working with my learners over the next six weeks. BTW, I wish I would have had this course when I started in the field (and I am not saying this just because I am teaching it!).

AHRD 2009 Call for Papers

If the ASTD 2009 call for papers were not enough, the call for papers for AHRD (Academy of Human Resource Development) 2009 is also online and available. AHRD is one of my main professional organizations, and I was not able to attend it this year. The major change? Longer full papers can be submitted as well as Refereed Presentations and Scholar-Practitioner Presentations.

I am interested in doing some research and submitting it, though I have to narrow down my ideas!

BTW, the submission dates for AHRD is August 25, 2008 and the one for ASTD is July 15, 2008.