I saw today’s Dilbert, and it speaks to so many issues I (we?) confront in organizational settings. Saying things in “code,” clear communications, authenticity, morale, internal political power, saying and hearing what we want to hear to get work done—these are all things that made me chuckle when I read this.
Last week, when I commented on the article Bridging epistemologies: The generative dance between organizational knowledge and organizational knowing, I mentioned how I liked the model for Knowledge and Knowing. With further reflection on this, I recalled a favorite Dilbert comic:
I think about this image in that, for me, it is all about trying to quantify the tacit knowledge. Formerly working in the area of knowledge management, I know how tough (nearly impossible) it can be, especially given issues of organizational power and positionality.
Thinking more about this, I wonder if tacit knowledge is just another way of thinking about qualitative knowledge?