@papersapp @PapersGenius After all, why have a Facebook and social presence if nobody replies to customer concerns?
Director of Training & Knowledge Management + Educational Researcher + Professor + Poet + Wikipedian = Liminality + Actor-Network Theory + Open Education
@JeffreyKeefer @papersapp hi Jeffrey. I will need to see your other msgs but this came up 1st; we would love to solve everything in few….
@JeffreyKeefer @papersapp … Characters but social media cannot be effective customer supprt for us. Responses >140 characters