@hello_scott_ I wonder if the university library is really the best example, as unis are increasingly about funding #SMSociety13
Director of Training & Knowledge Management + Educational Researcher + Professor + Poet + Wikipedian = Liminality + Actor-Network Theory + Open Education
@JeffreyKeefer Quite right. Was just speaking to my colleague on same point: the university student becomes customer, degree becomes product
@hello_scott_ @JeffreyKeefer I feel we’re moving past student as customer here, to student as product, tax-payer by proxy as customer