Word 2007 Automatic Update Mouse Problem

Another day, another technology problem. This time, the mouse stopped working in Microsoft Word 2007. On top of that, Word was no longer opening files and started to freeze.

All other programs? Normal. Mouse? Normal. Windows? Normal.

The cause? A known problem with an automatic update “fix.” If you face this same problem (after all, Word worked fine last night but not this morning), check out the Microsoft Help and Support site, where you will find the simple fix that makes it once again work fine. 

The irony? Microsoft acknowledges this problem exists (see and click on the highlights). Why haven’t they created a fix for it that gets pushed out, as opposed to hoping people find the solution on their own?

word problem

Leave a Reply

Your email address will not be published.