Thanks for your comment and thoughts, Maha! I was initially planning on starting with various options, as you suggest, though think that is the challenge when people start with them before they consider the contextual and other situational factors. I then decided that I needed to consider those first, after which some of the other options may be easier to consider. For example, there may be a knee-jerk reaction to want an internal mooc or wiki, though withouth considering the need for ongoing stewardship, they will go nowhere! How many times do people want social media accounts but then abandon them because of a lack of planning to keep them current or fresh!! That is what my mind map turned into, though I think that developing a couple of your ideas into a glimpse into next steps may be a useful addition. Thanks!!