Jeffrey – what a gem to read your liveblog about QI 2009. I am writing a summary of my Scheduled Development time in May and June for my instituation and left my notes at home re. Yvonna Lincoln’s presentation. I decided to Google the title et voila! Here was your lovely annotated summary. Thank you so much. I loved reading about your impressions. I wish I could have attended your sessions. Maybe next time. Thank you and hope all is going well.