Interesting that online ‘groupthink’ is becoming more and more valued as the agegroup that has skill with these methods becomes the dominant age group.
While I agree in the short term truths of the points you posted, I do question if the group approach (i.e., the wiki-ization of all knowledge) doesn’t have an upper limit of value? Meaning, are we not actually saying that the users must possess the knowledge to answer the questions? If they did not get these answers from the instruction, are they motivated to get the ‘actual’ answer ? Or will they settle for an answer that is easier to find – or easier to accept?
I know that sounds like heresy today, but I have heard groups talk about wiki groups to do everything. I find the concept … troubling.