Interview Questions Based on Wenger’s CoP Framework

I begin my research interviews tomorrow, so now may be a good time to consider some of my questions, both planned as well as possible.

The purpose of the study is to examine and try to understand, in some way, if Wenger’s Community of Practice (CoP) framework makes a difference within the research or experiential lives of those who conduct autoethnographic research, especially given that many in the larger research community still see this as a contested strategy of inquiry.

While there are numerous works from Wenger that I will detail in my literature section, the two that I have in mind at this point is his

Wenger, E. (1999). Learning as social participation. Knowledge Management Review, 1(6), 30-33.

Wenger, E. (n.d.). Communities of practice: A brief introduction. Retrieved from http://www.ewenger.com/theory/communities_of_practice_intro.htm

I am being guided by Wenger’s Model (from the first article):

wenger-learning-components1

and from his defininition (from the second reference above):

Communities of practice are groups of people who share a concern or a passion for something they do and learn how to do it better as they interact regularly.

where he discusses them as (also from the second reference above):

Note that this definition allows for, but does not assume, intentionality: learning can be the reason the community comes together or an incidental outcome of member’s interactions. Not everything called a community is a community of practice. A neighborhood for instance, is often called a community, but is usually not a community of practice. Three characteristics are crucial:

1. The domain: A community of practice is not merely a club of friends or a network of connections between people. It has an identity defined by a shared domain of interest. Membership therefore implies a commitment to the domain, and therefore a shared competence that distinguishes members from other people. (You could belong to the same network as someone and never know it.) The domain is not necessarily something recognized as “expertise” outside the community. A youth gang may have developed all sorts of ways of dealing with their domain: surviving on the street and maintaining some kind of identity they can live with. They value their collective competence and learn from each other, even though few people outside the group may value or even recognize their expertise.

2. The community: In pursuing their interest in their domain, members engage in joint activities and discussions, help each other, and share information. They build relationships that enable them to learn from each other. A website in itself is not a community of practice. Having the same job or the same title does not make for a community of practice unless members interact and learn together. The claims processors in a large insurance company or students in American high schools may have much in common, yet unless they interact and learn together, they do not form a community of practice. But members of a community of practice do not necessarily work together on a daily basis. The Impressionists, for instance, used to meet in cafes and studios to discuss the style of painting they were inventing together. These interactions were essential to making them a community of practice even though they often painted alone.

3. The practice: A community of practice is not merely a community of interest–people who like certain kinds of movies, for instance. Members of a community of practice are practitioners. They develop a shared repertoire of resources: experiences, stories, tools, ways of addressing recurring problems�in short a shared practice. This takes time and sustained interaction. A good conversation with a stranger on an airplane may give you all sorts of interesting insights, but it does not in itself make for a community of practice. The development of a shared practice may be more or less self-conscious. The “windshield wipers” engineers at an auto manufacturer make a concerted effort to collect and document the tricks and lessons they have learned into a knowledge base. By contrast, nurses who meet regularly for lunch in a hospital cafeteria may not realize that their lunch discussions are one of their main sources of knowledge about how to care for patients. Still, in the course of all these conversations, they have developed a set of stories and cases that have become a shared repertoire for their practice.

The interview discussion will be informal and topics may emerge as ideas are exchanged. I hope to address (2) areas of inquiry:

1. What support or encouragement do you (or did you) have when you engage(d) in your research?

2. Do you find yourself a member of any identifiable community (of practice) that plays a role with your autoethnographic research?

Interviews Scheduled!

I am quite happy that I have confirmed and scheduled interviews with at least two participants concerning my Autoethnographer Communities of Practice research project. There are 3 other people I am still working with for this research, and I am thrilled with the offers to assist with this project. Nice to know I am not the only person in some way related to academic work who is available in August!

I am planning to conduct the interviews later this week, and will also discuss the hardware I purchased to record the interview calls so I can transcribe them later. With all the testing and use I have done with this over the past week, I am very hopeful.

Potential Participants and Informed Consent

I am speaking with 5 potential participants for my research project right now, navigating the process of scheduling days and times. This should not be such a big issue, but I have 5 weeks to complete and submit this research. Thus, interviews need to occur this week since I need time to transcribe and analyze my data (not to mention analyze the written accounts as well, as I am engaging in narrative inquiry).

I have my informed consent form, though am tweaking it to include the questions I will ask. I have a few back-up and unrelated questions already, though will use them only if there is time and the other process is faster than expected (they may serve as feelers for possible future research). Hoped to have the consent sent by yesterday, though too many errands around the house (since it rained this week and is pouring out now, with yesterday being the ready-or-not day for outdoor work).

Surprised how much I am enjoying doing this research.

Research Ideas Redux; Feedback, Anybody?

I am gathering ideas for my next research paper that I have to write in the next month and a half for my doctoral program, and have come up with these ideas after trying to flesh out the initial ones I discussed.

These are the four ideas I am floating; I hope to have something narrowed down by the end of the week so I can start to work on the design. As a recurring theme in my work, these are all within the area of autoethnographic methodology / writing or processing one’s experience in autobiographic / life history methods:

  1. Interview some people who engage in autoethnographic research (cf. Ellis) to see what role, if any, communities of practice play in their lives in this research.
  2. Engaging in narrative inquiry (cf. Clandinin and Connelly) to explore how people engaged in autoethnographic research engage in publicly defining or frame their own identities (cf. Goffman? Bedford and Snow?).
  3. Explore how these researchers navigate their own professional identities through using this contested methodology.
  4. Try to understand if autoethnographic inquiry led to any transformative learning (cf. Mezirow), or if perhaps a transformative experience led to autoethnography (Freire?).

Lightbulb

Any thoughts are most appreciated.

Dilbert, Tacit Knowledge, and Bridging Epistemologies

As I am finally getting back to my doctoral work and reflections after dropping everything this past weekend to attend to an article rewrite (that was finally submitted and accepted–hurray!), I am not playing catch up with my studies and processing my learning and thinking.

Last week, when I commented on the article Bridging epistemologies: The generative dance between organizational knowledge and organizational knowing, I mentioned how I liked the model for Knowledge and Knowing. With further reflection on this, I recalled a favorite Dilbert comic:

dilbert-quantifier

I think about this image in that, for me, it is all about trying to quantify the tacit knowledge. Formerly working in the area of knowledge management, I know how tough (nearly impossible) it can be, especially given issues of organizational power and positionality.

Thinking more about this, I wonder if tacit knowledge is just another way of thinking about qualitative knowledge?