Archive for the ‘Learning & Teaching’ Category

I have been saying for some time now that Twitter is one of those phenomena that come along from time to time that changes the very way we communicate. It does not allow us simply one more way of doing what we have been doing. Instead, it alters communication itself.

Those of us who Tweet often think and share and communicate and interact differently from before we started with the application.

I used the example in my graduate Leadership class on Tuesday night, “How many of you have cell phones?” Yes, all their hands raised. What surprised me was my follow-up, “How many of you do not have land-lines at home?” Half raised their hands. HALF! In only a few short years the importance and modality and paradigm of using a phone has changed, and in the process our connectivity and expectations and ways of communicating have changed as well.

Business Week seems to be leaning in this direction as well with their article in this week’s issue. Those of us who have been using Twitter find our ways of interacting different as well.

twitter jeffrey

Case in point. I Tweeted on Tuesday night, in my graduate Leadership class, while I was demonstrating Twitter. I sent a Tweet and asked anybody out there to say hello to my class. I received 5 replies from friends and colleagues around the world who were reading Twitter and sent their greetings and encouragement in return. FIVE people. Unscheduled. Unplanned. Real-time. Try communicating to a group in any other medium and getting a response back so quickly. The speed of information exchange, idea development, collaboration, and our very approach to communication itself is now put on its head.

Where is leadership in all this? I think the question is more along the lines of new possibilities for leadership in ways we never considered. With communication increasingly flat, the sky is the limit.

Do you agree with my assessment?

12
May

Leadership Class (Y52.3300.001)

   Posted by: Jeffrey Keefer   in Learning & Teaching

nyuscps I am teaching a Leadership class at New York University’s School of Continuing and Professional Studies that begins tomorrow. The course is an elective course in the Strategy and Leadership Concentration toward an M.S. in Management and Systems through the Management and Information Technology Program within the Division of Programs in Business.

While the course description is already online for anybody to see here, I thought instead I will lead by setting an example of sharing text references. Academics (and even scholar-practitioners, which is a title I use for my own work) do not easily and publicly share what materials they are using for a certain course, so I thought I will share my required and recommended texts, specifically to assist others who may be building such a leadership course for the first time and are looking for appropriate texts.

Required:

  • Bass, B. M. & Riggio, R. E. (2006). Transformational Leadership (2nd ed.). Mahwah: Lawrence Erlbaum Associates, Inc. ISBN 0805847626
  • Collins, J. (2001). Good to Great. New York: Collins. ISBN 0066620996
  • Northouse, P. G. (2007). Leadership: Theory and Practice (4th ed.). Thousand Oaks: Sage Publications. ISBN 141294161X

Recommended:

  • Kouzes, J. M. & Posner, B. Z. (2007). The Leadership Challenge (4th ed.). San Francisco: Jossey-Bass. ISBN: 0787984914
  • Marquardt, M. J. (2005). Leading with Questions: How Leaders Find the Right Solutions By Knowing What To Ask. San Francisco: Jossey-Bass. ISBN 0787977462

I am expecting great things from my students in this course, and expect to share a bit about the experience between here and Twitter.

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cpsquare2 I have been Tweeting and posting on the various pages for the Connected Futures workshop much more than I have been blogging in the past few days. I suppose I have had more to say than I have had time to say it.

As one of our workshop expectations is to create a blog post reflecting on our first week, I think that what is strongest on my mind is how much I realize I want to learn more about the topics though, while somewhat disoriented from the amount of discussion and buzz and new tools and co-participants, I am not feeling overwhelmed. John and Bronwyn are both experts at facilitating and leading communities of practice, and they are doing a wonderful job juggling all the demands of this active adult professional audience, so much that they are setting a feeling of calm over the workshop. It feels safe to be disoriented, as that is where so much rich learning can occur, without making or allowing for feeling stupid or inferior. How they manage to remain composed while still answering lots of emails and posts (with one or two of them my own . . .) demonstrates, or rather role-models, what I think those of us who facilitate communities of practice should strive for. I mentioned this during our Monday afternoon teleconference check-in, and was happy that Etienne Wenger, one of our workshop colleagues, mentioned that he was happy this was the sense that has been actively conveyed. I hope my colleagues feel this as well.

Strange, as learning is often so content-focused (cf. learning objectives), that here I am learning how to just BE–and in the process to be open to learn more than any book or slide deck can teach. What possibilities when we can just allow our students to sit and process all the busyness involved in learning.

Brian Lamb shared an amazing blog post about his recent NMC Mashup session. Not quite sure why I did not get a trackback for Brian’s work as he mentioned me (and my comments) by name, so thankfully I got a Google blog post alert about it.

I spent a lot of time thinking about Brian’s post–his reflection, authenticity, model instructional strategies to discussing educational experiences, and the like–so finally posted my own musings on his blog this morning. I copied and pasted it verbatim (save for one spelling correction) here as a record of my own thinking.  

I have been reading and rereading this post for a few days, Brian, and appreciate your reflection and then sharing this for open discussion. I suppose this is becoming a metareflective opportunity, and I think I need to finally process my own thoughts enough to share them as well.

I saw Philip Glass’ opera Satyagraha this past Monday evening, and your presentation came to mind when I started to process that work. I was expecting an opera about the early life of Gandhi, yet with it sung in Sanskrit, intentionally without subtitles, the focus is forced to change. The hypnotic chorus, repetitive music, and postmodern set together made this a work that was not only unexpected, but boundary-pushing for the Metropolitan Opera (and me as well).

I see my role as an education professional to push my students to expand their boundaries (learning) while facilitating the process and maintaining some sense of safety for those who need to hold on while confronting the learning ahead of them. I felt that at the Met (the safety of being at the premier US opera stage with its desire to promote and expand culture in this art form), and have been considering why I have such a hunch there is some connection between it and your work during the Mashup.

I have heard you present and read your work for some time now, and that is the stable (safe) part of your presentation. I trust you not to take us someplace meaningless, and that is why I attended the entire session rather than leaving it mid-way when I was completely disoriented (to be honest, I don’t dance in the first world, either). Had it been somebody I did not know or was not known by those people I read, I would not have even bothered to comment at all, chalking it up to an unusual experience, period.

The fact you lose sleep over comments demonstrates (to me) that you take your work seriously and are in many ways helping to move education in an electronic age along. Pushing boundaries is never an easy business to be in, and having a hard skin seems to me to be a great asset when people are used to the status quo. So much for non-educators thinking education is a safe and easy profession to be in . . .

I am convinced that education challenges the status quo, and as educators sometimes we need to shake things up to help people see there are other ways to look at issues. Where else can growth come from?

With this said, I am really glad that this session has sparked discussion–the educator’s dream! Without it, we never know what we have done has worked if at all. As we often do not see the results of our work, these online discussions are testament that reflective practice and learning is happening. I am now beginning to wonder where it is going . . .

I think there has been such great discussion on this event, and wish more educational initiatives sparked the same sort of interest and reflective practice.

The Big Question - Instructional DesignI really like the ASTD Learning Circuits  Big Question this month, which is “What would you like to do better as a Learning Professional?”

This hearkens me back to a blog post I wrote yesterday, Whose Objectives Are They, Anyway? I want have better conversations, discussions, buy-in, and agreement of learning objectives between learner and instructional designer / trainer / instructor within higher education. 

The current system of instructional designer designing objectives based on a needs analysis that often does not acknowledge direct input from the learners does not respect the experiences and freedom of an adult population. While I follow the ADDIE process in everything I do, as a higher education instructor I create the objectives based on university expectations and often give them to the students without their input and buy-in. Common for higher education, but unaccaptable for adult education that seeks to acknowledge the active role of the learner in the learning process.

So, what do I hope to improve? Collaborative agreement on learning objectives within higher education.

I am an instructional designer. With quite a bit of education in the area of how adults learn, there is one thing that overshadows everything I do that involves education, human resource development, organizational communication, and the consulting work I do–What needs and expectations do learners have that education and communication try to meet? In other words, when I write learning objectives, they are just that–my objectives . . . and not the learner’s. I would set my classes up for failure if I did not acknowledge this very clear, but often overlooked, fact. The learners come with their own expectations and personal objectives, and for me to ignore them and insist on their fulfilling my objectives for them is just silly. Let’s face it, how can I realistically evaluate how well people meet objectives I am forcing them to accept and work toward?

Of course, that is what instructional design is all about–setting objectives to meet organizational needs.

No, we can not and should not get rid of objectives, because without them we lack some direction at all. I am only concerned when the unspoken, namely whose objectives are they, anyway? is ignored.

I have been thinking about this since I attended a session last night in the New Media Consortium’s (NMC) Symposium on Mashups. The presenter of the final session, Brian Lamb (a distant colleague whom I have met briefly twice at Northern Voice and who is a most dynamic presenter), facilitated an experience entitled “Confessions of a Mashup Un-Artist.” It was described as:

The creative side of mashups results in interesting and often popular-to-the-point-of-viral works, but at the same time, it raises questions about the nature of originality, authorship, and context. In this session, a mashup un-artist will discuss the process and products of his work, address some of the questions raised above, and discuss the relationship between remix culture and open education. Is originality overrated? Do we owe it to the intellectual environment to recycle our intellectual work? Is our existing concept of authorship still valid? Come along for the ride and contribute, collaborate, and mash up answers to these mashup questions. I attended this live in Second Life (where I am a newbie named Chartres Loire) and live in Adobe Connect (a great platform, BTW). There were video clips, music clips, avatar dancing, and various sounds. The session met the description, but nevertheless I was confused. Frustrated. Unclear as to the objectives. Grasping to “get it.” Looking for applicability. Struggling for meaning. I was that student who felt (s)he were the only one confused and not “getting it.”

I processed this a lot with some colleagues on Twitter last night, and it still seemed that I was the only one (of those who replied to me) who did not “get it.” Feeling completely isolated after this learning experience, I again started to think about learning objectives. Were Brian’s objectives the same as mine? More likely than not, the answer is no. How could they be–we did not discuss them (which is normal in most learning and presentation settings). I think I did not “get the session” for the simple reason that my objectives were not met. What were they? My objectives for the session were:

  1. understand what a mashup un-artist is
  2. apply this knowledge to my practice

After the session and after the Twitter discussion, I am still unclear as to what Brian was trying to demonstrate and I am still not able to figure out how to apply it. At least many of my colleagues seemed to respond positively and appreciate it.

While writing helps me to process my thinking (the entire purpose for my blog itself), I could only make sense of the experience when I finally realized my objectives were not met. This does not mean that other people had the same or different experiences, but I believe it does demonstrate how acknowledging individual (and thus different) learning objectives is so important in the learning process.

I think I still need to process this a little more, but want to share where I am right now.

11
Mar

Appointed to the ADHR Editorial Board

   Posted by: Jeffrey Keefer   in Academia, Learning & Teaching, Research

Advances in Developing Human ResourcesI just received news that I have been appointed to the Editorial Board of Advances in Developing Human Resources (ADHR), a peer-reviewed journal sponsored by the Academy of Human Resource Development and Sage Publications.

As a research-to-practice, or evidence-based practice, journal, it is scholarly and research-driven, with an aim toward researching areas and meeting the needs of practitioners.

As a peer-reviewed journal, ADHR:

focuses on the issues that help you work more effectively in human resource development. The journal spans the realms of performance, learning, and integrity within an organizational context. Balancing theory and practice, each issue of the journal is devoted to a different topic central to the development of human resources. Advances has covered subjects as wide-ranging and vital as performance improvement, action learning, on-the-job training, informal learning, how HRD relates to the new global economy, leadership, and the philosophical foundations of HRD practice.

I look forward to my three year appointment serving my professional colleagues and my field.

29
Jan

Twitter in the Classroom

   Posted by: Jeffrey Keefer   in Academia, Communication, Learning & Teaching, Technology

twitter It is nice to see some college classes making use of current technologies that are all the rage in the private sector and amongst early-adopters. It is another thing for a professor to formally integrate this by having students sign up for their own accounts.

Such is the story in the recent article in The Chronicle of Higher Education, where a professor uses Twitter to interact with his students. Thankfully I saw this article in my newsreader on the Twitter blog. While I applaud the effort, it will be wonderful when non-technology or media faculty begin integrating these technologies into their syllabi for their educational value alone, even beyond the technical “wow” factors. This is a wonderful start, and reminds me of when I taught high school years ago and began using email with students to review for exams and work on assignments back in 1997. How times have changed.

I wish I would have tried this with my class that just ended. It would have been great to discuss current news stories, share ideas about upcoming assignments, and even debrief what was learned. This debriefing is where I believe much learning is done, yet it is the connection between what happens in the classroom and how that gets realized in life that formally gets overlooked in the race to “do the assignments.”

I would be happy to speak with any of my former students via Twitter.

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14
Jan

Evidence-Based Dilbert

   Posted by: Jeffrey Keefer   in Learning & Teaching

As an advocate of evidence-based practice (EBP) in human resource development (HRD), adult education, and instructional design, I saw this Dilbert cartoon and laughed. This demonstrates some of the issues in and around EBP in the modern world.

Have you ever experienced something like this?

Yesterday I spoke at the Volunteerism and Technology: New Ways to Expand Capacity and Build Community conference that was organized by the United Hospital Fund in New York City. I presented on Webinars within non-profits. I uploaded the slides into SlideShare.

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Working in instructional design and project management of organizational learning initiatives, this fits well with my previous position in knowledge management and technology training.

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