I have been using MyBlogLog since before I attended Northern Voice, and it always worked fine until last week. Suddenly, the pictures of my site's visitors stopped appearing in the little box on the left of my homepage. I have tried to contact their support numerous times with emails, but no response. I am not sure if perhaps they do not have the staff to reply to their increasing customer base, and I am disappointed by this since I think their product is a great community-builder. I am considering canceling my account with them since I do not like having something that is broken on my blog, especially when its fixing it beyond what I can do.