I keep thinking about JetBlue's recent fiasco with their flight cancellations from the storm five days ago. I have only flown JetBlue once, and while it was ok, I have never been a fan of the airline since I am not fond of their corporate workplace model that promotes an almost fanatic (i.e., blind) loyalty the employees have. I wonder if that clouded management's preparations for storms and other unforeseen issues? Who will suffer with the hundreds of canceled flights, the losses in public approval and goodwill, and the damaged customer loyalty? Management? Senior management? Investors?

While the lack of planning was probably related to costs savings demanded by senior management (a la Wal-Mart), somebody down the line will end up paying for it. If revenues dip and those who fly the airline become disenchanted, then layoffs are always a possibility (though I am only speculating), and it will be the very loyal workers who will see their employer is just like many others–cut costs however and whenever possible that always results in cutting the loyal laborers themselves.