Hi Jeffrey, sounds like the conference is very engaging and brain cells are firing all over the place – even if in defense of “the way we were”. If it really takes this much time to develop from a learning based perspective – it is easy to see how we’d get a lot of resistance from those paying us to do the development. Hmmm, I also am thinking about the role of informal learning (Jay Cross) and in this age of social media and collective intelligence, how might we tap into the whole group’s wisdom? What informal ways might we encourage learning so that our formal ways have deeper roots?